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FFCSR_Hal Admin Sep 19 '11

Dear Fleaflicker Users,

Many of you most likely experienced more site and iPhone outages on Sunday, 9/19 -- for the Week 2 games (with the exception of the Sunday Night Football, Eagles-Falcons game). It is completely unacceptable on our end, but we're doing everything in our power to correct this and are confident it will be fixed this week and even better moving forward.

Here is an update on where we stand, what we're doing to correct the issues, and our plans for the future:

First off, our support staff (Ori and I) and full team of system engineers -- we have system engineers and a team who works on our hosting and servers 24/7 – are working around the clock to get all of the site issues fixed.

The issue from this Sunday, on 9/19, was not related to last week's outage. Despite significant upgrades and extensive testing after Week 1, a different component broke down and slowed the site significantly. All stats are updated correctly now and it was stabilized on Sunday evening.

We sincerely apologize for any of the trouble your league may have had. This week, we will be putting even more resources into fixing this new problem (that was of a different nature than the Week 1 problem). This should all be fixed for the Week 3 slate; Fleaflicker will begin to operate the same way that it always had on game days in past years – live scoring, quick browsing and a wonderful gaming experience. The last two weeks are not indicative of our site and service whatsoever.

What you have experienced are early-season glitches and tough for us to test and replicate until that traffic surge comes. Now that we have been able to get to the crux of the problem with the two surges from Weeks 1 and 2 -- and know what causes the issues on game day -- our team of system engineers can better enhance the site by beefing up the particular infrastructure and parts even more -- giving the site exactly what it needs; our goal is to fix these plaguing issues so they never happen again. We will be doing more extensive testing this week and putting even more resources into the site.

Once again, we sincerely apologize for the inconvenience and are doing our absolute best – and working around the clock -- so this does not happen ever again. They are early-season glitches, but we're confident we will fix them in time to give you guys the best fantasy sports experience for the rest of the year and way beyond. If you stick with our product and have faith, you will not be disappointed. Our whole support team and large staff of system engineers are very committed to making things work and a fast and timely manner.

Please let me know if there's anything else we can do for you. You can contact us here, by e-mail (info@fleaflicker.com) or on Twitter () or Facebook ().

Replies

WalkofDeath Sep 19 '11

Whether I get blocked or not I need to say... I got involved with fantasy football for the enjoyment, not the frustration.

When a player is designated as being a last minute (Brondon Lloyd) inactive and a person can't count on having access to the site to replace said inactive player, it takes away the enjoyment and competitiveness of managing teams at this site.

In past years, I had 11-13 teams that I managed on a yearly basis. Of those 11-13 teams, 4 of them were on this site and I not once experienced the issues that I have experienced this year here at this site.

Now life has gotten in the way of my Fantasy Football so this year I had to downgrade the number of teams managed to 5 so I defaulted out of 3 of my leagues here and kept only my Dynasty team here...

In closing, with all the technical issues I have experienced here this year, I may soon be defaulting out my one and only league here because like I said... dealing with these technical issues takes the fun and enjoyment out of managing a team here and brings with it frustration in life that a person does not need.

FFCSR_Hal Admin Sep 19 '11

If you want Lloyd swapped out of the lineup for Week 2, send me your league and I'll contact the commish for you. Also, send an email to our team and we'll take care of it to get you the correct points. Thanks and sorry about that mishap.

Signguy Sep 19 '11

i & all my players in my league would like to substitute all there high scorers from for 4pm game they swear that they tried at 1pm. when the system was down can you call my commish THX

Veritas Sep 26 '11

Haha! Me too! :P